Building Success Stories
Our Mission: We are committed to the success and financial well-being of our members and our community.
We understand it's not always convenient to visit us at the credit union. That's why we offer several different ways of reaching us, so we can be of assistance. Many of your normal banking transactions can be handled by phone or online, 24 hours a day, 7 days a week.
Location & Hours
220 S Harth Ave
Madison, SD 57042 |
Phone: (605) 256-8145
Toll-Free: (800) 667-6039 |
Fax: (605) 256-8053
Email: creditunion@eastriverfcu.com |
|
Business Hours |
Lobby |
Drive-Up |
Mon, Tues, Thurs. |
9:00 a.m. – 5:00 p.m. |
8:00 a.m. – 5:30 p.m. |
Wednesday |
9:00 a.m. – 5:00 p.m. |
9:00 a.m. – 5:30 p.m. |
Friday |
9:00 a.m.– 5:00 p.m. |
8:00 a.m. – 6:00 p.m. |
ATM
24-hr drive-up ATM |
219 S Washington Ave, Madison |
VISA® Credit Card Payment Address
Cardmember Service
PO Box 790408
St Louis, MO 63179-0408 |
Phone Banking
24-Hour Phone Banking |
(866) 489-5567 |
Whenever it's convenient for you, from wherever you are, East River FCU's Phone Banking provides you with many account related transactions and account information right over the phone. Almost any transaction that you can do in the credit union can now be done by phone or online. |
Important Numbers
Lost/Stolen VISA® Credit Card |
(800) 558-3424 |
Lost/Stolen VISA® Business Credit Card |
(866) 552-8855 |
Lost/Stolen VISA® Gift Card |
(866) 833-2370 |
Lost/Stolen VISA® ATM & Debit Card |
During Office Hours
(Mon – Fri: 9 a.m. – 5 p.m.):
(605) 256-8145 or (800) 667-6039
After Office Hours
(including weekends & holidays):
(800) 472-3272 |
Activate an VISA® ATM & Debit Card |
(800) 992-3808 |
Management & Staff
Tanya Hobson |
President/CEO |
Trasi Smith |
Vice President of Operations |
Dawn Allbee |
Lead Member Service Representative |
Maisie Smith |
Member Service Representative |
Kayla Tolk |
Member Service Representative |
Lori Rhodes
Chris Rindsig
Colin Peddicord
Heidi Oswald
|
Senior Member Service Representative
Universal MSR, Focus on Loans
Universal MSR, Focus on Loans
Member Service Representative
|
Credit Union Volunteers
Board of Directors |
Supervisory Committee |
Randy Hoffman, Chair
Brenda Colombe, Vice Chair
Mike Jaspers, Secretary/Treasurer
Stacy Krusemark, Director
Jeff Nelson, Director
|
Amy Dockendorf, Chair
Cindy Callies, Secretary
Kurt Pfeifle, Member |
ALCO Committee |
Tanya Hobson, President
Trasi Smith, VP of Operations
Mechelle Johnson, Financial Controller |
Stacy Krusemark, Board of Directors
Randy Hoffman, Board of Directors |