Building Success Stories
Our Mission: We are committed to the success and financial well-being of our members and our community.
We understand it's not always convenient to visit us at the credit union. That's why we offer several different ways of reaching us, so we can be of assistance. Many of your normal banking transactions can be handled by phone or online, 24 hours a day, 7 days a week.
Currently seeking a Full-Time Member Service Representative.
Please submit your application and resume to tanya@eastriverfcu.com or for more information contact us at the number listed below.
Location & Hours
220 S Harth Ave
Madison, SD 57042 |
Phone: (605) 256-8145
Toll-Free: (800) 667-6039 |
Fax: (605) 256-8053
Email: creditunion@eastriverfcu.com |
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Business Hours |
Lobby |
Drive-Up |
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Mon, Tues, Thurs, Fri |
9:00 a.m. – 5:00 p.m. |
8:00 a.m. – 5:30 p.m. |
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Wednesday |
9:00 a.m. – 5:00 p.m. |
9:00 a.m. – 5:30 p.m. |
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ATM
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24-hr drive-up ATM |
219 S Washington Ave, Madison |
VISA® Credit Card Payment Address
Cardmember Service
PO Box 790408
St Louis, MO 63179-0408 |
Phone Banking
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24-Hour Phone Banking |
(866) 489-5567 |
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Whenever it's convenient for you, from wherever you are, East River FCU's Phone Banking provides you with many account related transactions and account information right over the phone. Almost any transaction that you can do in the credit union can now be done by phone or online. |
Important Numbers
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Lost/Stolen VISA® Credit Card |
(800) 558-3424 |
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Lost/Stolen VISA® Business Credit Card |
(866) 552-8855 |
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Lost/Stolen VISA® Gift Card |
(866) 833-2370 |
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Lost/Stolen VISA® Debit Card |
During Office Hours
(Mon – Fri: 9 a.m. – 5 p.m.):
(605) 256-8145 or (800) 667-6039
After Office Hours
(including weekends & holidays):
(800) 472-3272 |
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Activate an VISA® Debit Card |
(800) 992-3808 |
Management & Staff
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Tanya Hobson |
President/CEO |
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Trasi Smith |
Executive Vice President |
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Heidi Oswald |
Financial Controller |
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Kayla Tolk |
Lead Member Service Representative |
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Maisie Smith |
Senior Member Service Representative |
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Chris Finck
Angel Hanssen
Ethan Slaathaug
Jenna Welbig
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Universal MSR, Focus on Loans
Member Service Representative
PT Member Service Representative
Marketing Specialist
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Credit Union Volunteers
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Board of Directors |
Supervisory Committee |
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Brenda Colombe, Chair
Mike Jaspers, Vice Chair
Stacy Krusemark, Secretary/Treasurer
Jason Martin, Director
Kelli Brown, Director
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Amy Dockendorf, Chair
Jason Martin, Secretary
Kurt Pfeifle, Member |
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ALCO Committee |
Tanya Hobson, President/CEO
Trasi Smith, Executive Vice President
Heidi Oswald, Financial Controller |
Stacy Krusemark, Board of Directors
Kelli Brown, Board of Directors |